JOIN OUR TEAM

We want you!

With 22 stores and counting, an ever-growing online store, and opportunities regularly arising in our wholesale business, we're always on the lookout for creative, passionate and dedicated people to join our family!

Be part of an energetic team who simply adore bringing beautiful products to our devoted Australian customers.

Our head office and warehouse is located in Heatherton, Melbourne.
We're an awesome group of people (plus a few fluffy friends) who can't wait to meet you.

There's a reason we have a really small staff turnover rate – why don't you find out why?! 😊

Any current job availabilities will be posted below, however if you just love Linen House and think you'd be a great fit, drop us a line anyway.
We'd love to hear from you!

Current Available Positions

Are you an experienced E-commerce Administrator or Coordinator ready to take on your next challenge in the retail and homewares sector? If you are passionate about online retail, sales, and delivering an exceptional customer experience, this could be the ideal opportunity for you.

About Linen House
Linen House is a Melbourne-based design house and omni-channel retailer, renowned for creating high-quality, timeless homewares since 1993. We specialise in premium bed linen, cushions, throws, and table linen, with 21 outlet stores across Australia and multiple B2B and B2C eCommerce platforms. As a family-run business, we foster an inclusive, flexible, and supportive working environment where collaboration and innovation thrive.

Role Overview
We are seeking a detail-oriented and proactive E-commerce Coordinator to join our dynamic team. You will be responsible for managing and enhancing the daily operations of our online store and digital platforms, with a focus on driving growth and improving the customer journey. Working closely with our in-house development, marketing, and creative teams, you will ensure that Linen House's digital presence remains competitive and customer-centric.

Key Responsibilities:

• Oversee and plan daily/weekly activities for the Linen House webstore, ensuring smooth operations across multiple platforms.

• Manage Business-As-Usual (BAU) tasks including product uploads, catalogue maintenance, and the ongoing accuracy of product data across the website.

• Help manage relationships with external agencies and service providers, including SEO, SEM, email marketing, and customer reviews, to enhance online visibility and performance.

• Coordinate the integration and management of web plug-ins and third-party tools, ensuring seamless functionality and optimization of eCommerce platforms.

• Collaborate with in-house development and technical teams to execute digital projects and improvements, leveraging Magento 2 Cloud and NetSuite.

• Coordinate with external eCommerce agencies handling SEO, SEM, email marketing, and customer reviews to enhance online visibility and performance.

• Edit and optimise website copy to ensure accuracy, SEO best practices, and alignment with brand voice.

• Strategically merchandise the Home Page and Category Pages to drive conversion rates and improve the user experience.

• Work closely with the marketing and creative teams to implement data-driven decisions and continuously enhance the customer journey.

• Manage product upload processes and data accuracy across third-party partner platforms and marketplaces.

• Track performance metrics for digital campaigns, promotions, and product launches, and provide insights for continuous improvement.

• Contribute to the development and execution of exciting email marketing campaigns (EDMs) and key sales events.

• Stay up-to-date with industry trends, competitor strategies, and emerging technologies to identify new opportunities and innovative approaches.

Key Skills and Experience:

• Proven experience with eCommerce platforms, particularly Magento 2 Cloud, and content management systems (CMS).

• Strong commercial acumen and a passion for retail, with the ability to adapt to changing market conditions and consumer preferences.

• Detail-oriented with exceptional organisational and time-management skills, able to handle multiple tasks in a fast-paced environment.

• Proficiency in data analysis and reporting, with advanced Excel skills.

• Strong understanding of SEO, SEM, and digital marketing best practices.

• A team player who thrives in a collaborative environment but is also self-motivated and able to work independently.

• Excellent written and verbal communication skills, with the ability to craft compelling copy and engage customers.

• A strong commitment to customer satisfaction and a drive to continually improve the online shopping experience.

• Creative problem-solving skills, with the ability to spot trends, suggest solutions, and contribute to the creative process.

Why Join Us?
At Linen House, we offer a dynamic and supportive workplace where you will have the opportunity to make a real impact on the growth of our eCommerce business. You’ll be part of a dedicated team in a company that values innovation, customer satisfaction, and professional development.
If you are passionate about eCommerce, have a keen eye for detail, and are eager to contribute to the success of a leading Australian homewares brand, we would love to hear from you.

How to Apply
Please submit your resume along with a cover letter outlining your experience and why you believe you're the right fit.
Please send resumes to careers@linenhouse.com.au .

Linen House, established over 30 years ago, is at the forefront of fashion and homeware trends. We help inspire you to make your house a home. Our signature bed linen, homewares, living, bathroom and dining collections give every home decorator confidence to create rooms that reflect their personalities and feel proud of their interior space.

Linen House currently operates 22 stores, which are filled with exclusively designed linen and homewares made from quality fabrics with designs to suit everyone's style.

Our teams work with passion, authenticity, imagination and pride while offering our customers exceptional customer service. We are currently looking for a store manager to run our new fast-paced store in Torquay.

Note: Position starts in mid-November.

The benefits of working at Linen House:

• Competitive remuneration.

• Excellent staff discounts.

• Customer service incentives.

• An environment where high performers are recognised and rewarded.

You should have:

• Retail experience with excellent sales skills.

• Previous management experience.

• The ability to coach and mentor the team.

• Previous homewares or fashion sales experience.

• Experience in inventory control and visual merchandising.

If you are inspired by creativity and enduring style, are committed to making a difference, and sales and customer service is your passion we would love to hear from you.
Send your resume to careers@linenhouse.com.au

Note: Positions starts in mid-November.

Benefits of working at Linen House:

• An environment where high performers are recognized and rewarded.

• Excellent staff discount.

• Customer service incentives.
  
  

  Skills and experience required:

  • A retail professional with excellent selling skills to achieve goals.

  • Ability to work with a team to achieve results.

  • Self motivated.

  • Previous homewares or fashion sales experience.

  • A flare for styling.

    Roster and hours:

    • Hours offered, approximately 15 to 20 hours a week

    • If you are inspired by creativity and enduring style and sales and customer service is your passion we would love to hear from you.

    • For the role you will need to be available weekdays and alternative weekends.

      Sound like you or someone you know?
      Send your resume to careers@linenhouse.com.au

      
      
      APPLY NOW

Your tasks:

• Coordinate and monitor all systems and procedures for retail stores.
• Communicate and be the point-of-contact for store employees across systems.
• Support front-end sales staff with stocktake and inventory adjustments.
• Be available to travel to local and regional stores.

Must-have criteria:

• Full working rights without time restrictions.

Responsibilities include but are not limited to:

• Weekly data entry and timely reporting.
• Updating reports with inventory information.
• Assist and implement store stocktakes.
• Assist with training new store employees.

Required skills & attributes:

• Ability to grasp new software and systems quickly.
• Experience with Excel.
• Experience with Deputy, Google Docs, POS LightSpeed, and NetSuite: beneficial but not essential.
• Ability to work autonomously.
• Excellent professional communication, via telephone and email.
• Ability to manage multiple priorities with excellent organisation.
• Strong attention to detail.
• Friendly, personable, and great rapport with all employees.
• Professional appearance.

Sound like you or someone you know?
Send your resume to careers@linenhouse.com.au