In this time of uncertainty, our number one priority is the safety of our community and our staff.
Our online shop remains open, however you may experience slightly longer dispatch times.
We thank you in advance for your understanding.
We aim to pick and pack all orders and dispatch them from our warehouse within 2 business days (Monday-Friday). Orders placed on weekends or (Victorian) public holidays will be processed the next business day. Please allow an extra few days for us to process your order during peak periods such as Christmas, Sale events and holiday periods.
All Linen House orders are shipped via Australia Post. Please refer to the Australia Post website for delivery times.
Linen House Express Post orders are sent via Express eParcel and are not covered by the Australia Post’s Express Post next business day delivery.
We deliver our products Australia-wide, with free delivery for all orders over $150. Orders under this amount will incur a flat-rate delivery fee of just $10. This applies to Australian deliveries only. For International delivery fees please see International Orders.
All items are usually dispatched within 24 hours of payment, and will be conveniently delivered to your home or office. Deliveries take place Monday-Friday during normal business hours.
Our couriers offer a door-to-door service, so please ensure someone is available at your nominated delivery address that will sign for your items and receive the delivery.
Couriers will not leave parcels unattended. If you cannot be available to accept your delivery, you may contact the courier directly to provide them with an Authority To Leave the goods unattended.
This however, will void your warranty and neither Linen House nor our courier can be held liable for any loss, theft or damage to your item. Shipping includes full insurance for products that are lost or damaged.
For deliveries throughout Asia, please visit Linen House Singapore.
TRACKING YOUR ORDER
Once your order has been shipped, you will receive an email with your tracking details and instructions for how to track your order.
For any queries relating to tracking, please contact our friendly Customer Care Team on our toll-free number: 1300 350 886.
ESTIMATED DELIVERY TIMES
Melbourne | Approximately 1-3 business days
Adelaide, Sydney | Approximately 2-5 business days
Brisbane, Perth | Approximately 3-7 business days
- these above-mentioned estimates do not apply outside of our end--of-season sale periods.
- for rural locations, allow up to 10 business days for delivery.
- these above-mentioned times are estimates. Our carriers endeavour to meet them on all occasions, however, allow up to 10 business days for all deliveries.
Linen House products are not currently available for pick-up.